1. Introduction
B99 bet ("we", "us") takes your privacy seriously. This Privacy Policy explains what information we collect when you use the b99bet.click website and mobile application ("Platform"), how that information is used, and how we protect your personal privacy.
By using our platform, you consent to the collection and use of your information as described in this privacy policy. Please read it carefully.
Our Core Commitment: b99 bet never sells your personal information or shares it with third parties for advertising purposes.
This privacy policy may be updated from time to time. For significant changes, we will post a notice on the platform and notify you via your registered email.
2. What Information We Collect
B99 bet only collects information that is necessary to provide our services. Below is a breakdown of the three types of data we collect:
A) Information You Provide Directly
- Full name, date of birth, and gender.
- Email address and mobile number.
- Home address and district.
- National ID or passport number (for identity verification).
- Payment method details (Mobile Pay/Nagad number).
B) Automatically Collected Information
- IP address and device type.
- Browser and operating system information.
- A log of which pages you visited on the platform and how long you spent on each.
- Cookie & session data.
C) Transaction & Betting Information
- Deposit and withdrawal history.
- Betting history and preferred sports.
- Record of bonus and promotion usage.
About Cookies: We use session cookies and performance cookies. You can manage cookie preferences through your browser settings.
3. How Your Information Is Used
B99 bet uses your information for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email, phone number | Contract Fulfillment |
| Identity Verification (KYC) | NID, Date of Birth | Legal Obligation |
| Payment Processing | Payment Information | Contract Fulfillment |
| Fraud Prevention | IP, Device, Logs | Legitimate Interest |
| Customer Support | Contact Information | Contract Fulfillment |
| Service Improvement | Usage Statistics | Legitimate Interest |
Marketing Communications: We only send promotional emails with your consent. You can unsubscribe at any time.
4. Data Sharing Policy
B99 bet does not sell your personal data to any third party. However, limited information may be shared in the following circumstances:
- Payment Service Provider: Mobile Pay, Nagad, Rocket, and similar providers receive only the information necessary to process your transaction.
- Identity Verification Service: Only limited information is used to complete the KYC process.
- Legal Authority: We may be required to disclose information under a court order or government directive.
- Fraud Prevention Agencies: Certain information may be shared as necessary to prevent illegal activity.
In all of the above cases, only the minimum necessary information is shared, and third parties are not permitted to use it for any other purpose.
5. Data Protection Measures
To protect your information, b99 bet uses industry-standard security technology:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Firewall: Advanced firewall systems to block unauthorized access.
- Two-Factor Authentication (2FA): An additional layer of security to protect your account login.
- Regular Audits: Security measures are regularly tested and updated.
- Limited Access: Only authorized personnel have access to your information.
Your Responsibilities: Keep your account password strictly confidential. b99 bet cannot be held responsible if you share it with others.
6. Data Retention Period
B99 bet retains each type of data for a specific period:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 Years After Account Closure |
| Transaction Records | 7 years (legal requirement) |
| KYC Documents | 5 Years After Account Closure |
| Betting History | 3 Years |
| Support Contact | 2 Years |
| Cookie & Log Data | 90 Days |
Once the retention period ends, your data is permanently and securely deleted. The period may be extended where required by legal obligation.
7. Your Rights
Every registered user at b99 bet has the following rights over their own information:
- Right to Access: You can find out what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request that your data be deleted under certain conditions.
- Right to Restrict Processing: You can request restriction of how your information is used in certain circumstances.
- Right to Object: You can opt out of marketing communications at any time.
- Right to Data Portability: You can request a copy of the personal information we hold about you.
How to Submit a Request: To exercise any of your rights, email us at support@b99bet.click. We will respond within 30 days.
8. Cookie Policy
B99 bet uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: Essential for login sessions and account security.
- Performance Cookies: To improve website speed and performance.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: To understand usage statistics.
You can disable cookies through your browser settings, though this may affect the functionality of some features.
9. Children's Privacy
B99 bet is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If we discover that a minor has created an account, it will be closed immediately and all associated data will be securely deleted.
If you believe your child has created an account, please contact us immediately.
10. Policy Updates & Contact
B99 bet periodically reviews and updates this Privacy Policy. When significant changes are made:
- A notice will be posted on the platform.
- Updates will be sent to your registered email.
- The "Last Updated" date at the top of the policy will be revised accordingly.
For any questions or complaints regarding this Privacy Policy, please contact us:
- Email: support@b99bet.click
- Live Chat: Available 24/7 on the platform
- Language: Support in Bengali & English
Our Commitment: Protecting your privacy is not just a policy requirement — it is a core value at b99 bet. We are always here for you.